Incident and Crisis Management Program

Redmond Worldwide has consultants with PhD’s in Psychology and PhD Candidates in Psychology who are available to help your organization.

Redmond Worldwide prepares full Incident and Crisis Management Programs to include:

Redmond Worldwide Plans include the following at a minimum:

Crisis Response and Teams • Trauma intervention and working in the aftermath of trauma • Grief, General principles in crisis response • Prevention, intervention & response • Family/Children\'s issues/developmental factors • Violence prevention • Needs in times of crisis/tragedy • Managing the media / press • Crucial communication for greatest assistance to survivors • Team leadership • Responding to natural disasters or community-wide events • Care for the caregiver (self-care) • Catastrophic events overview

 

Peer Training

Redmond Worldwide has consultants with PhD’s in Psychology and PhD Candidates in Psychology who are available to help your organization.

Call today to discuss how to incorporate modern techniques for training peer counselors and their use in the aftermath of Disasters. Nonprofessionals with limited training (20-40 hours) can be as effective as professionals, in some areas, in bringing about positive client change during the time period while waiting for the professionals.

The whole organization can be affected by the poor response to those employees needing immediate care for traumatic stress following a crisis situation or critical incident. Peer counselors who have been properly trained can be a wonderful asset to any or organization. People in emotional pain need to be empowered, supported and helped in resolving their crisis, and problems in their life. Recognizing the physical and behavioral warning signs after a situation is critical to emotional well being.


 Article on Incident and Crisis Management Programs
By Ms. Michael C. Redmond

Ms. Michael C. Redmond, CEM, FBCI, MBCP, MBA, Pursuing PhD in Crisis Psychology

Ms. Michael C. Redmond, CEM, FBCI, MBCP, MBA, PhDc. Enterprise Risk Worldwide, Inc. Ms. Redmond has over 15 years experience in Emergency, Crisis, Business Continuity Planning and Crisis Intervention/Trauma Planning. She is a certified crisis counselor and Hypnotist. She has conducted peer training programs for the Military and for many organizations.

 

“Why is it important to have an Incident Crisis Management Program with an "all hazards" approach? Put simply, such a program provides for effective coordination of activities among management and the crisis teams having a response role. This coordination allows for early warning, clear instructions and communications to all concerned during a crisis. When reviewing programs it is crucial to ensure that a structured process in place that allows for the continued assessment of actual/current risks which include risks to the psychological issues which responders and employees may be facing in a Crisis Situation. When properly incorporated into a program, the potential consequences of a crisis can be synergistically combined with the Emergency Plan and the Business Continuity Plan. Efforts to coordinate with the owners of the Emergency Plan and Business Continuity Plan are facilitated through this incorporation.

Entities can prepare to deal with Mass Psychological Trauma associated with a Mass Disaster, Emergency or Crisis event. Crisis Intervention should be done within the first week to two weeks after a crisis event according to many Crisis Psychologists. Planning for the impacts so that the crisis experience does not lead to lasting psychological, social and medical problems. There are many theories written about crisis intervention and crisis counseling. Regardless of the theory and author, there are universal processes by which a crisis teams can help people face and move past crisis events in their lives. Call today for an appointment and let’s discuss how these universal processes are utilized in the pre planning process for Crisis Intervention Plans and when a professional is needed on site.  Through my experience in Crisis Psychology as it relates to Emergencies and Disasters I also suggest that we discuss the conditioning, habits and patterns that can be changed as easily and effortlessly as changing a program folder on a computer The mind is a tool that can serve and support us when we use choice to guide us rather than being directed by the invisible but omni-present, omni-powerful dictates of random emotional conditioning. Entities, Civilian firms, Governments and Military organizations can develop Group Programs to treat Mass Casualties after events.”